CUSTOMER SUPPORT REPRESENTATIVE

C.S. Davidson, Inc. is a multi-faceted consulting engineering firm providing a wide range of services to municipal and private clients.  We are an employee-owned firm based in South Central PA with offices in York, Gettysburg, and Lancaster.  Our firm is efficiently staffed with 85 employees dedicated to helping our clients preserve, manage, and construct a better world.  We take care of our employees by fostering a work environment that is stable, flexible, and rewarding.

 

Boosted by our software programs' success, C.S. Davidson, Inc. is eager to hire a Customer Support  Representative for our Permit Manager platform.  As a Customer Support Representative, you help develop and maintain client relationships and provide daily technical support to our software users.  Your ability to analyze problems and offer quick solutions, along with your friendly, professional demeanor, provides a high level of customer service to our clients.  You understand zoning and municipal permitting practices to train, troubleshoot, and help users interact appropriately with our software.

Skills and Experience Required:

  • Municipal Zoning and Permitting experience

  • Strong verbal and written communication skills

  • Patient and personable while providing a positive client experience

Preferred Skills:

  • GIS experience or familiarity with County Tax Mapping records

  • Microsoft Office skills

C.S. Davidson, Inc. has been in business since 1923.  Our employees are proud to be part of a team dedicated to finding solutions that continually improve our local communities.  If you are motivated and seek growth opportunities, you may be an excellent fit for our team.  Our success is shared with our employee-owners through competitive wages, paid vacation and sick time, and other benefits. In addition, we established 401(k), Profit Sharing, and ESOP plans to provide retirement income and long-term financial security.  Visit our website at www.csdavidson.com/about to learn more about our tradition of investing in our communities.  Send your cover letter and resume to Deena Trebilcock, Human Resource Manager at dat@csdavidson.com. C.S. Davidson, Inc. is an equal opportunity employer.

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38 North Duke Street

York, PA 17401

(717) 846-4805

315 West James Street, Suite 102

Lancaster, PA 17603

(717) 481-2991

50 West Middle Street

Gettysburg, PA 17325

(717) 337-3021